Hotpoint Washer WT 400 User Manual

Instructions for Installation and Use  
Top Loading  
Washing machine  
Model WT 400  
 
Installation  
! Keep this instruction manual in a safe place for  
future reference. Should the appliance be sold,  
transferred or moved, make sure the instruction  
manual accompanies the washing machine to  
inform the new owner as to its operation and  
features.  
Levelling your appliance correctly will provide it with GB  
stability and avoid any vibrations, noise and shifting  
during operation. If it is placed on a fitted or loose  
carpet, adjust the feet in such a way as to allow  
enough room for ventilation beneath the washing  
machine.  
! Keep this instruction manual in a safe place for  
future reference. Should the appliance be sold,  
transferred or moved, make sure the instruction  
manual accompanies the washing machine to inform  
the new owner as to its operation and features.  
! Read these instructions carefully: they contain  
vital information on installation, use and safety.  
Unpacking and levelling  
! Read these instructions carefully: they contain  
vital information on installation, use and safety.  
Unpacking  
1. Unpack the washing  
machine.  
Electric and water connections  
2. Check whether the  
washing machine has  
been damaged during  
transport. If this is  
the case, do not  
Connecting the water inlet hose  
1. Connect the supply  
pipe to the water mains  
using a gas 3/4  
attachment, fitting the  
rubber gaskets and the  
filters supplied with the  
appliance and ensuring  
that they are firmly  
install it and contact  
your retailer.  
3. Remove the four  
protective screws  
and the rubber  
tightened to the taps.  
washer with the  
respective spacer,  
situated on the rear  
The water supply pipe  
marked WHITE must be  
connected to the cold  
water tap; the pipe marked RED must be connec-  
ted to the hot water tap.  
of the appliance (see figure).  
Before making the connections, allow the water to  
run freely until it is perfectly clear.  
4. Seal the gaps using the plastic plugs provided.  
5. Keep all the parts: you will need them again if  
the washing machine needs to be moved to  
another location.  
2. Connect the other angled end of the water inlet  
hoses to the washing machine, screwing them onto  
the appliance's cold and hot water inlets, situated on  
the top right-hand side and in the low part of the  
rear of the appliance (see figure aside).  
Warning: should the screws be re-used, make sure  
you fasten the shorter ones at the top.  
Cold Water Adaptor.  
If you have no hot water  
supply or your water  
pressure is low... you can  
use a Y cold fill adaptor  
(see above figure).  
Warning. Do not  
connect appliance to a  
single outlet  
instantaneous water  
heater.  
! Packaging materials are not children's toys.  
Levelling  
1. Install the washing  
machine on a flat  
sturdy floor, without  
resting it up against  
walls, furniture  
cabinets or other.  
2. If the floor is not  
3. Make sure there are  
no kinks or bends in the  
hose.  
perfectly level, com-  
pensate for any  
unevenness by  
! The water pressure at the tap must be within the  
values indicated in the Technical details table (on  
the next page).  
tightening or loosening  
the adjustable front feet (see figure); the angle of  
inclination, measured according to the worktop,  
must not exceed 2°.  
! If the water inlet hose is not long enough, contact  
a specialist store or an authorised serviceman.  
3
 
Installation  
GB  
WARNING.  
Connecting the drain  
hose  
THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE  
CARRIED OUT BY A QUALIFIED ELECTRICIAN.  
Connect the drain  
hose, without bending  
it, to a draining duct or  
a wall drain situated  
between 65 and 100 cm  
from the floor;  
Replacing the fuse:  
65 - 100 cm  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be used,  
and the fuse cover re-fitted. If the fuse cover is  
lost, the plug must not be used until a replacement  
is obtained.  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug. Replacements can be obtained  
directly from your nearest Service Depot.  
alternatively, place it  
over the edge of a  
basin, sink or tub,  
fastening the duct  
supplied to the tap  
(see figure). The free  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable  
through partitions, units etc., please ensure that  
either:  
end of the hose should not be underwater.  
the plug is replaced by a fused 13 ampere re-  
wearable plug bearing the BSI mark of approval.  
or:  
! We advise against the use of hose extensions; in  
case of absolute need, the extension must have  
the same diameter as the original hose and must  
not exceed 150 cm in length.  
the mains cable is wired directly into a 13 amp  
cable outlet, controlled by a switch, (in compliance  
with BS 5733) which is accessible without moving  
the appliance.  
Electric connection  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you  
make the pins unusable so that it cannot be  
accidentally inserted into a socket.  
Before plugging the appliance into the mains  
socket, make sure that:  
the socket is earthed and in compliance with  
the applicable law;  
Instructions for connecting cable to an alternative plug:  
Important: the wires in the mains lead are coloured  
in accordance with the following code:  
the socket is able to sustain the appliance's  
maximum power load indicated in the Technical  
details table (see page 5);  
Green  
Blue  
Brown  
&
YellowEarth  
Neutral  
Live  
the supply voltage is included within the values  
indicated on the Technical details table  
(see page 5);  
As the colours of the wires in the lead may not  
correspond with the coloured markings identifyng  
the terminals in your plug, proceed as follows:  
the socket is compatible with the washing  
machine's plug. If this is not the case, replace  
the socket or the plug.  
-Connect Green & Yellow wire to terminal marked E  
or  
or coloured Green or Green & Yellow.  
-Connect Brown wire to terminal marked L or  
coloured Red.  
Your appliance is now supplied with a 13 amp fused  
plug it can be plugged into a 13 amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
-Connect Blue wire to terminal marked N or  
coloured Black.  
4
 
If a 13 amp plug (BS 1363) is used it must be fitted  
with a 13 amp fuse, either in the plug or adaptor or  
at the distribution board.  
The first wash cycle  
GB  
Once the appliance has been installed, and before  
you use it for the first time, run a wash cycle with  
detergent and no laundry, setting the 90°C  
programme without a pre-wash cycle.  
If you are in any doubt the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
BLUE  
BROWN  
GREEN & YELLOW  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
Disposing of the appliance:  
When disposing of the appliance please remove  
the plug by cutting the mains cable as close as  
possible to the plug body and dispose of it as  
described above.  
GREEN &  
YELLOW  
Technical details  
13 ampere fuse  
BROWN  
Model  
CROSS-BAR  
BLUE  
WT 400  
CORD GRIP  
40 cm wide  
85 cm high  
60 cm deep  
Dimensions  
Capacity  
from 1 to 5 kg  
Electric  
voltage 230/240 Volts 50 Hz  
! The washing machine should not be installed in an  
outdoor environment, not even when the area is  
sheltered, because it may be very dangerous to  
leave it exposed to rain and thunderstorms.  
connections  
maximum absorbed power 2050 W  
maximum pressure 1 MPa (10 bar)  
minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 42 litres  
Water  
connections  
! When the washing machine is installed, the mains  
socket must be within easy reach.  
Spin speed  
up to 1000 rpm  
Control  
programmes  
according to  
IEC456 directive  
programme 3; temperature 60°C;  
run with a load of 5 kg.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
This appliance is compliant with the  
following European Community  
Directives:  
! The power supply cable must only be replaced by  
an authorised serviceman.  
- 73/23/CEE of 19/02/73 (Low  
Voltage) and subsequent amendments  
- 89/336/CEE of 03/05/89  
Warning! The company denies all liability if and  
when these norms are not respected.  
(Electromagnetic Compatibility) and  
subsequent amendments  
5
 
Washing machine description  
Control panel  
GB  
VARIABLE  
SPIN SPEED  
Knob  
VARIABLE  
TEMPERATURE  
Knob  
ON/OFF  
button  
DOOR LOCKED  
LED  
LEDs  
START/RESET  
button  
FUNCTION  
buttons  
WASH  
PROGRAMME  
Knob  
Detergent dispenser: to add detergent and  
fabric softener (see page 10).  
ON/OFF button: to turn the washing machine on  
and off.  
LEDS: to find out which wash cycle phase is under way.  
If the Time Delay function has been set, the time  
left until the programme starts will be indicated  
(see page 7).  
START/RESET button: to start the programmes  
or cancel any incorrect settings.  
DOOR LOCKED Led: to find out whether the  
washing machine is on and if the appliance door  
can be opened (see page 6).  
FUNCTION buttons: to select the functions  
available. The button corresponding to the  
function selected will remain on.  
WASH PROGRAMME knob: to select the wash  
programmes (see page 8). The retractable control  
knob: press the centre of the knob for it to pop  
out. The knob stays still during the cycle.  
VARIABLE SPIN SPEED knob: to set the spin speed  
or exclude the spin cycle completely (see page 9).  
VARIABLE TEMPERATURE knob: to set the tem-  
perature or the cold wash cycle (see page 9).  
LID DOOR LOCKED led:  
If this LED is on, the appliance lid door is locked to prevent it from being opened accidentally; to avoid any  
damages, wait for the LED to flash before you open the appliance door.  
! The rapid flashing of the LID DOOR LOCKED Led together with the flashing of at least one other LED  
indicates there is an abnormality. Call for Technical Assistance.  
6
 
Leds  
Cycle phase under way:  
During the wash cycle, the LEDs gradually illumi-  
nate on to indicate the cycle phase under way:  
GB  
The LEDS provide important information.  
This is what they can tell you:  
Delay set:  
Prewash  
Wash  
If the Time Delay start function has been enabled  
(see page. 9), once you have started the  
programme, the LED corresponding to the delay  
set will begin to flash:  
Rinse  
Prewash  
2hr  
Spin  
Wash  
4hr  
Rinse  
6hr  
Note: during draining, the LED corresponding to  
the Spin cycle phase will be turned on.  
Spin  
9hr  
Function buttons  
As time passes, the remaining delay will be  
displayed, and the corresponding LED will flash:  
The FUNCTION BUTTONS also act like LEDS.  
When a function is selected, the corresponding  
button is illuminated.  
Prewash  
2hr  
If the function selected is incompatible with the  
programme set, the button will flash and the  
function will not be enabled.  
Wash  
4hr  
Rinse  
6hr  
If you set a function that is incompatible with  
another function you selected previously, only the  
last one selected will be enabled.  
Spin  
9hr  
Once the set delay is complete, the flashing LED  
will turn off and the programme set will start.  
How to open and to close the drum  
A) Opening (Fig. 1).  
Lift the external lid and open it completely.  
B) Then open the drum using both hands as  
shown in Fig. 2:  
- press the button indicated by the arrow in Fig. 2  
lightly downwards, with one hand firmly resting on  
the doors to prevent them from suddenly opening  
and hurting your fingers;  
- therefore follow the appliance doors along as these  
unhook and open easily.  
Fig. 1  
Fig. 2  
C) Loading the washing machine. (Fig. 3).  
D) Shutting (Fig. 4).  
- close the drum fully by first shutting the front  
door followed by the rear one;  
- then ensure the hooks on the front door are  
perfectly housed within the seat of the rear door;  
- after the hooks have clicked into position, press  
both doors lightly downwards to make sure they  
do not come loose;  
- finally shut the external lid.  
Fig. 4  
Fig. 3  
7
 
Starting and Programmes  
4. Set the wash temperature (see page 9).  
5. Set the spin speed (see page 9).  
6. Start he programme by pressing the START/RESET  
button. To cancel it, keep the START/RESET button  
pressed for at least 2 seconds.  
7. When the programme is finished, the ON-OFF  
LID DOOR LOCKED Led will flash to indicate that  
the appliance door can be opened. Take out your  
laundry and leave the appliance door ajar to  
allow the drum to dry thoroughly. Turn the  
Briefly: starting a programme  
GB  
1. Switch the washing machine on by pressing  
button . All the LEDS will light up for a few  
seconds and the ON-OFF LID DOOR LOCKED Led  
will begin to flash.  
2. Load your laundry into the washing machine, add  
the detergent and any fabric softener (see page 10)  
and shut the appliance door.  
3. Set the WASH PROGRAMME knob to the  
programme required.  
washing machine off by pressing button  
.
Programme table  
Cycle  
length  
(minutes)  
Detergent  
Program- Wash  
mes temperat.  
Fabric  
softener  
Type of fabric and degree of soil  
Description of wash cycle  
Pre-  
wash  
Wash  
Cottons  
Prewash-Extremely soiled  
whites (sheets, tablecloths, etc.)  
Prewash, wash cycle, rinse cycles,  
intermediate and final spin cycles  
A
B
C
D
E
90°C  
90°C  
60°C  
40°C  
30°C  
140  
132  
Extremely soiled whites  
(sheets, tablecloths, etc.)  
Wash cycle, rinse cycles,  
intermediate and final spin cycles  
Heavily soiled whites and fast  
colours  
Wash cycle, rinse cycles,  
intermediate and final spin cycles  
1 1  
82  
73  
4
Slightly soiled whites and delicate  
colours (shirts, jumpers, etc.)  
Wash cycle, rinse cycles,  
intermediate and final spin cycles  
Wash cycle, rinse cycles,  
intermediate and final spin cycles  
Coloureds, Slightly soiled  
delicate colours  
Synthetics  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
White Nylon, Heavily soiled fast  
colours (baby linen, etc.)  
F
G
H
J
82  
78  
68  
30  
60°C  
50°C  
40°C  
30°C  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
Minimum iron, Heavily soiled  
fast colours (baby linen, etc.)  
Delicate colours (all types of  
slightly soiled garments)  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
Wash cycle, rinse cycles and delicate  
spin cycle  
Daily wash, Delicate colours (all  
types of slightlysoiled garments)  
Delicates  
Wash cycle, rinse cycles and delicate  
spin cycle  
K
L
48  
40°C  
30°C  
Hand Wash, Wool  
Wash cycle, rinse cycles, anti-crease  
or draining cycle  
Silks, Very delicate fabrics  
(curtains, silk, viscose, etc.)  
5
5
PARTIAL PROGRAMMES  
Rinses  
Rinses  
Rinse cycles and spin cycle  
Rinse cycles, anti-crease or draining  
Draining and heavy duty spin cycle  
Draining and delicate spin cycle  
Draining  
Light  
Rinses  
Light Rinses  
Fast Spin  
Fast Spin  
Slow Spin  
Slow Spin  
Draining  
Notes.  
-For programmes F and L, we advise against exceeding a wash load of 3.5 kg.  
-For the anti-crease function: see “Reduce Creases, opposite page. The information contained in the table is  
purely indicative.  
Special programme.  
Daily 30' (programme “J” for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it  
only lasts 30 minutes and allows you to save on both time and energy. By setting this programme (“J” at 30°C), you  
can wash different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.  
We recommend the use of liquid detergent.  
8
 
Personalisations  
Setting the temperature (Variable Temperature )  
Turn the VARIABLE TEMPERATURE knob to set the wash temperature (see Programme table on page 8).  
The temperature can be lowered, or even set to a cold wash (No Heat).  
GB  
Setting the spin speed (Variable Spin)  
Turn the VARIABLE SPIN SPEED knob to set the spin speed for the programme selected.  
The maximum spin speeds for each programme are as follows:  
Programmes  
Cotton  
Maximum spin speed  
1000 rpm  
800 rpm  
Synthetics  
Wool  
Silks  
600 rpm  
no  
The spin speed can be lowered, or the spin cycle can be excluded altogether by selecting “No Spin”.  
The washing machine will automatically prevent you from selecting a spin speed higher than the maximum  
speed for each programme.  
Functions  
To enable a function:  
1. press the button corresponding to the desired function, according to the table below;  
2. the function is enabled when the corresponding button is illuminated.  
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the  
programme set.  
Enabled  
with  
Function  
Effect  
Comments  
programmes:  
Time Delay  
Delays the start Press the button repeatedly until the LED corresponding to  
of the wash by  
up to 9 hours.  
the desired delay is turned on.  
The fifth time the button is pressed, the function will be  
disabled.  
All  
N.B.: Once you have pressed the Start/Reset button, the delay  
can only be decreased if you wish to modify it.  
Super Wash Allows for an  
impeccable wash,  
visibly whiter  
A, B, C, D,  
E, F, G, H  
than a standard  
Class A wash.  
Reduce  
Creases  
This option  
reduces the  
amount of  
creasing on  
fabrics, making  
them easier to  
iron.  
If you set this option, programmes F, G, H, L and Delicate Rinse  
will be suspended, leaving the laundry to soak (Anti-crease)  
and icon  
- to conclude the cycle, press the START/RESET button;  
- to run the draining cycle alone, set the knob to the relative  
symbol and press the START/RESET button.  
All  
programmes  
excepts for  
A, B, J, K  
and Rinse  
cycles  
will flash:  
Extra Rinse Increases the  
Recommended when the appliance has a full load or with large  
A, B, C, D, E,  
F, G, H and  
Rinse  
efficiency of the quantities of detergent.  
rinse.  
cycles.  
9
 
Detergents and laundry  
Preparing your laundry  
Detergent dispenser  
Divide your laundry according to:  
- the type of fabric/the symbol on the label.  
- the colours: separate coloured garments  
from whites.  
Good washing results also depend on the correct  
dose of detergent: adding too much detergent  
won't necessarily make for a more efficient wash,  
and may in fact cause build up on the interior of  
your appliance and  
Empty all pockets and check for loose buttons.  
Do not exceed the weight limits stated below,  
which refer to the weight when dry:  
Sturdy fabrics: max 5 kg  
even pollute the  
environment.  
Synthetic fabrics: max 2.5 kg  
Delicate fabrics: max 2 kg  
Wool: max 1 kg  
Open up the  
detergent dispenser  
and pour in the  
How much does your laundry weigh?  
detergent and fabric  
softener, as follows:  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1,200 g  
1 towel 150-250 g  
compartment 1: Detergent for pre-wash  
(powder)  
compartment 2: Detergent for the wash cycle  
(powder or liquid)  
Special items  
Liquid detergent should only be poured in  
immediately prior to the wash cycle start.  
Curtains: fold curtains and place them in a pillow  
case or mesh bag. Wash them separately without  
exceeding half the appliance load. Use programme  
L” which excludes the spin cycle automatically.  
Quilted coats and windbreakers: if they are  
padded with goose or duck down, they can be  
machine-washed. Turn the garments inside out  
and load a maximum of 2-3 kg, repeating the rinse  
cycle once or twice and using the delicate spin  
cycle.  
! Do not use hand wash detergent because it may  
form too much foam  
compartment 3: Additives (fabric softeners, etc.)  
When pouring the softener in compartment 3,  
avoid exceeding the "max" level indicated.  
The softener is added automatically into the  
machine during the last wash. At the end of the  
wash programme, some water will be left in  
compartment 3. This is used for the inlet of  
denser fabric softeners into the machine, i.e. to  
dilute the more concentrated softeners. Should  
more than a normal amount of water remain in  
compartment 3, this means the emptying device is  
blocked. For cleaning instructions, see page 12.  
The fabric softener should not overflow from the grid.  
Trainers: remove any mud. They can be washed  
together with jeans and other tough garments,  
but not with whites.  
Wool: for best results, use a specific detergent,  
taking care not to exceed a load of 1 kg.  
Woolmark Platinum Care  
compartment 4: Bleach  
As gentle as a hand wash.  
Hotpoint sets a new standard of superior  
performance that has been endorsed by  
The Woolmark Company with the prestigious  
Woolmark Platinum Care brand.  
Bleach cycle  
Bleach is NOT required when using UK washing  
detergents.  
ONLY USE washing machine laundry bleach in  
compartment 4.  
When pouring in the bleach, be careful not to  
exceed the "max" level indicated on compartment 4  
(see figure).  
You can run the bleach cycle for cotton  
programmes. When used alone, pour the bleach  
into compartment 4 and set the Rinse programme.  
Look for the Woolmark Platinum Care logo on the  
washing machine to ensure you can safely and  
effectively wash wool garments labelled as "hand  
wash" (M.0303):  
Set programme “K” for all "Hand wash"  
garments, using the appropriate  
detergent.  
Most UK washing detergents do not require  
laundry bleach adding to the wash cycle.  
10  
 
Precautions and advice  
! The washing machine was designed and built in  
Saving energy and respecting the  
environment  
GB  
compliance with the applicable international safety  
regulations. The following information is provided for  
your safety and should consequently be read carefully.  
Environmentally-friendly technology  
Thanks to the latest Hotpoint technology, your  
washing machine only needs less than half the  
amount of water to get the best results: an  
objective reached to respect the environment.  
General safety  
This appliance has been designed for non-  
professional, household use and its functions  
must not be changed.  
Saving on detergent, water,  
energy and time  
This washing machine should only be used by  
adults and in accordance with the instructions  
provided in this manual.  
To avoid wasting resources, the washing  
machine should be used with a full load. A full  
load instead of two half loads allows you to save  
up to 50% on energy.  
Never touch the washing machine when  
barefoot or with wet or damp hands or feet.  
The pre-wash cycle is only necessary on  
extremely soiled garments. Avoiding it will save  
on detergent, time, water and between 5 and  
15% energy.  
Do not pull on the power supply cable to unplug  
the appliance from the electricity socket. Pull  
the plug out yourself.  
Treating stains with a stain remover or leaving  
them to soak before washing will cut down the  
need to wash them at high temperatures. A  
programme at 60°C instead of 90°C or one at  
40°C instead of 60°C will save up to 50% on  
energy.  
Do not touch the drain water as it could reach  
very high temperatures.  
Never force the washing machine door: this  
could damage the safety lock mechanism  
designed to prevent any accidental openings.  
Use the correct quantity of detergent  
depending on the water hardness, how soiled  
the garments are and the amount of laundry  
you have, to avoid wastage and to protect the  
environment: despite being biodegradable,  
detergents do contain ingredients that alter  
the natural balance of the environment. In  
addition, avoid using fabric softener as much as  
possible.  
In the event of a malfunction, do not under any  
circumstances touch internal parts in order to  
attempt repairs.  
Always keep children well away from the  
appliance while in operation.  
Should it have to be moved, proceed with the  
help of two or three people and handle it with  
the utmost care. Never try to do this alone,  
because the appliance is very heavy.  
If you use your washing machine from late in the  
afternoon until the early hours of the morning,  
you will help reduce the electricity board's peak  
load. The Time Delay Start function (see page 9)  
helps to organise your wash cycles accordingly.  
Before loading your laundry into the washing  
machine, make sure the drum is empty.  
Disposal  
If your laundry has to be dried in a tumble dryer,  
select a high spin speed. Having the least water  
possible in your laundry will save you time and  
energy in the drying process.  
Disposing of the packaging material:  
observe local regulations, so the packaging can  
be re-used.  
Disposing of an old washing machine:  
before scrapping your appliance, cut the power  
supply cable and remove the appliance door.  
11  
 
Care and maintenance  
! Make sure the wash cycle has ended and  
unplug the appliance.  
Cutting off the water or electricity  
supply  
GB  
Turn off the water tap after every wash. This  
will limit the wear of your appliance's water  
system and also prevent leaks.  
To recover any objects that have fallen into the  
pre-chamber:  
1. remove the plinth  
at the bottom on the  
front side of the  
Unplug your appliance when cleaning it and  
during all maintenance operations.  
washing machine by  
pulling from the side  
with your hands (see  
figure);  
Cleaning your appliance  
The exterior and rubber parts of your appliance  
can be cleaned with a soft cloth soaked in  
lukewarm soapy water. Do not use solvents or  
abrasives.  
2. unscrew the lid  
rotating it anticlock-  
wise (see figure): a  
little water may  
trickle out. This is  
perfectly normal;  
Cleaning the detergent dispenser  
Remove the dispenser by raising it and pulling it  
out (see figure).  
Wash it under running water; this operation should  
be repeated frequently.  
3. clean the interior  
thoroughly;  
4. screw the lid back  
on;  
5. reposition the  
panel, making sure  
the hooks are  
Caring for your appliance door and  
drum  
Always leave the appliance door ajar to prevent  
unpleasant odours from forming.  
securely in place  
before you push it  
onto the appliance.  
Cleaning the pump  
Checking the water inlet hose  
Check the water inlet hose at least once a year. If  
you see any cracks, replace it immediately: during  
the wash cycles, water pressure is very strong  
and a cracked hose could easily split open.  
The washing machine is fitted with a self-cleaning  
pump that does not require any maintenance.  
Sometimes, small items (such as coins or buttons)  
may fall into the pre-chamber that protects the  
pump, situated in the lower part of the same.  
! Never use hoses that have already been used.  
How to clean the detergent dispenser  
Reassembly:  
Disassembly:  
Cleaning:  
Do not forget to reinsert  
the pair of siphons into the  
special housings and then  
to replace the dispenser  
into its seat, clicking it into  
place (fig. 4, 2 and 1).  
Press lightly on the large  
button on the front of the  
detergent dispenser and  
pull it upwards (fig. 1).  
Then clean the dispenser under a tap (fig. 3) using an  
old toothbrush and, once the pair of siphons inserted  
in the top of compartments 1 and 2 (fig. 4) have been  
pulled out, check whether the same are not clogged  
and then rinse them.  
Fig. 2  
Fig. 4  
Fig. 1  
Fig. 3  
12  
 
Troubleshooting  
Your washing machine could fail to work. Before calling for Assistance (see page 14-16), make sure the  
problem can't easily be solved by consulting the following list.  
GB  
Possible causes/Solution:  
Problem  
The appliance is not plugged into the socket, or not enough to  
make contact.  
There has been a power failure.  
The washing machine won't start.  
The appliance door is not shut properly.  
The  
The wash cycle won't start.  
button has not been pressed.  
The START/RESET button has not been pressed.  
The water tap is not turned on.  
A delayed start has been set (using the Time Delay, see page 9).  
The water inlet hose is not connected to the tap.  
The hose is bent.  
The washing machine fails to load  
water.  
The water tap is not turned on.  
There is a water shortage.  
The water pressure is insufficient.  
The START/RESET button has not been pressed.  
The drain hose is not fitted between 65 and 100 cm from the  
floor (see page 4).  
The washing machine continuously  
loads and unloads water.  
The free end of the hose is underwater (see page 4).  
The wall drainage system doesn't have a breather pipe.  
If the problem persists even after these checks, turn off the water tap,  
switch the appliance off and call for Assistance. If the dwelling is on one of  
the upper floors of a building, there may be drain trap problems causing the  
washing machine to load and unload water continuously. In order to avoid such  
an inconvenience, special anti-drain trap valves are available in shops.  
The programme does not foresee the draining: some  
programmes require enabling the draining manually (see page 8).  
The Reduce Creases function is enabled: to complete  
the programme, press the START/RESET button (see page 9).  
The drain hose is bent (see page 4).  
The washing machine does not  
drain or spin.  
The drain duct is clogged.  
The drum was not unblocked correctly during installation (see page 3).  
The washing machine is not level (see page 3).  
The washing machine is closed in between furniture cabinets and  
the wall (see page 3).  
The washing machine vibrates too  
much during the spin cycle.  
The water inlet hose is not screwed on correctly (see page 3).  
The detergent dispenser is obstructed (to clean it, see page 12).  
The drain hose is not secured properly (see page 4).  
The washing machine leaks.  
Call for Assistance because this means there is an abnormality.  
The DOOR LOCKED Led flashes  
rapidly at the same time as at  
least one other LED.  
The detergent is not suitable for machine washing (it should bear  
the definition "for washing machines" or "hand and machine  
wash", or the like).  
There is too much foam.  
You used too much detergent.  
13  
 
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
GB  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive  
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of  
free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after  
sales service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest  
white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs  
include a parts and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on  
hand with help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two  
service cover plans to give you total peace of mind.  
- Repair Protection Plan - FREE service repairs for a single Hotpoint appliance  
during the period of cover.  
- Kitchen Cover  
- FREE service repairs for all your Hotpoint appliances less  
than 8 years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web  
site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
14  
 
Guarantee  
GB  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair  
arrange for an engineer to call. If the technical problem is not resolved under this guarantee,  
we will replace your machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and  
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
-
-
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not  
for commercial or trade use).  
-
-
Has been properly connected to a suitable electrical supply voltage as stated on the  
appliance rating plate.  
Has not been subject to misuse, accident, modified or repaired by anyone other than one  
of our own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right  
to use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the  
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged  
into a mains socket, and the door cannot be locked shut.  
15  
1
 
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete  
confidence in both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB.  
October 2004  
195.047.173.00  
16  
 

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